inadequate tech support

on November 12, 2001 in Uncategorized

I’ve decided that companies that provide crappy tech support make me grouchy. I bought an analog->DV converter to capture video onto my computer for editing. The darn thing doesn’t work… as in pretty much DOA. Sure the little lights light up, but it doesn’t do what it’s supposed to. I have called and left a message for tech support 3 times. I’ve emailed their tech support once and their sales guy twice. It’s been two weeks since I first tried contacting them and I’m getting pretty pissed off.
I’m almost tempted to go with a competing product that I know will work, but doesn’t have some of the nice features this box does. Okay … enough pissing and moaning.
I need to go to bed. I woke up way too early this morning (as in an hour before my normal wake-up time of 6:45am).
Tomorrow morning I get to have some fun learning about audio equipment. We’re going to lobby for a replacement sound system for the Davis Theatre at UWRF. The current system is … shall we say … inadequate. It’s rated at 110 watts/channel @ 8ohms. In a theatre. Sheesh. We’re going to try and replace it with one that’s rated at 500 watts/channel @ 8ohms (1200 watts @ 2 ohms). Arrrh…. Arrrrh…. Arrh… (Tim Allen grunts).

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